· We ship within 24 business hours of receipt of payment for all orders whose goods are ex-stock.
· For goods out of stock you will be advised on the delivery period before payment.
· Once the order is shipped you will be advised on the tracking details both on email and through your account at our site.
· For orders exceeding Ksh.2500 we will do free delivery within Nairobi area.
· Delivery charges to all other areas will be paid by the customer and will be advised on placement of order and provision of physical address.
· All orders placed after 12 pm East African time will be shipped the following day.
· We ship orders Monday - Friday excluding public holidays. Orders placed on Saturday and Sunday will be shipped on Monday.
· We deliver to all areas of Kenya, African, Asia and Europe. For all other countries please contact us before placing your order
· For all international shipments the client will take care of all local taxes applicable in the destination country.